Attending to verbal and non-verbal messages

Pretending to listen while you daydream

Hearing

Waiting for your turn to respond

She repeated the word with rising intonation.

She asked for the definition.

 She repeated part of the word.

She smiled and nodded and continued the conversation.

She repeated the word, smiled and nodded.

She gave another definition of the word to be sure she understood.

 She repeated part of the word.

She repeated the word with rising intonation.

 She asked for the definition.

false

True.

learned that Mrs. Duncan uses a walker.

understood the best care for Mrs. Duncan.

wasted time.

waited for Monica to look at her

checked her notebook, to prepare what to say.

tapped Monica on the shoulder, to get her attention.