She is making a peace sign to say thanks to Monica

She holds up two fingers when she is summarizing the two important parts.

It is just her way of talking

Ah, so she has a favourite sweater.

That's it, that's right.

alright

So, I will ask her to show it to me

So, verbal cues and a purple sweater

So, verbal cues for morning care, and a favourite sweater.

She repeats the word loudly 

She uses the synonym "fussy" 

She doesn't explain it well

So, a prompt?

Ah, ok so a verbal cue. So, she needs verbal cues for each step of her care.

ok, so a reminder

Hearing, Assisting, Understanding, Responding, Remembering

Hearing, Attending, Understanding, Retaining, Remembering

Hearing, Attending, Understanding, Responding, Removing Barriers

Hearing, Attending, Understanding, Responding, Remembering