During a shift, a client shows signs of sadness, sitting with hunched shoulders and avoiding eye contact. They hesitate to talk about what’s bothering them. What is the best approach to encourage the client to open up?

Question

Answer

Change the subject to try to cheer them up.

Answer

Wait for the client to open up on their own.

Answer

Let the client know you are available to talk whenever they are ready.

Answer

Encourage the client by telling them that sharing will make them feel better.

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During a shift, a client shows signs of sadness, sitting with hunched shoulders ...

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