A client, visibly shaken, begins sharing a recent traumatic event with the HCA. The HCA wants to ensure the client feels supported and understood without judgment. Which approach best demonstrates empathy in this situation?

Question

Answer

Listen attentively and accept the client’s feelings without judgment.

Answer

Encourage the client to focus on more positive topics.

Answer

Lighten the mood by joking to help the client feel better.

Answer

Interrupt with comforting advice to reduce distress.

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A client, visibly shaken, begins sharing a recent traumatic event with the HCA. ...

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