Assertiveness is an important quality to have

only when dealing with patients, not co-workers

Speak softly, use non verbal communication like touch,

cuddling and slow movement is developmentally appropriate communication for

In establishing a therapeutic relationship, the focus of interaction

is....

Communication

is a verbal process

Ali is a client who starts shouting and express

anger feelings: all of the following intervention correct except:

Incorporating SBAR in your health care setting may seem simple, and do not need training 

Ahmad 75 years old who is hearing impaired

admitted to surgical ward.  As a nurse

you have to do the following interventions except:

Teamwork is the single most important vital sign of the health of the organization or agency.