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A key objective of employee discipline is to increase employee efficiency and morale.
High employee morale is a likely result of unresolved grievances.
Acknowledging a grievance is the first step in the redress procedure.
A grievance is a formal complaint brought to management or a union official.
One objective of grievance handling is to clarify the nature of the grievance.
Suspension is always considered a minor punishment.
Grievance handling refers to managing customer complaints about product dissatisfaction.
Verbal counseling is a major punishment.
A grievance handling procedure should be complex to ensure thoroughness.
Employee motivation is unrelated to grievance and discipline practices.
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