Fairness is not a key feature in a grievance handling procedure.

Organizational changes can lead to employee grievances.

Consistency is not important in disciplinary practices.

Employee discipline means encouraging employees to follow rules through motivation only.

Seriousness of the problem is a major factor in deciding disciplinary action.

Warnings and prior notice are not necessary before taking disciplinary actions.

Grievances do not affect production costs.

Termination is one of the general types of disciplinary actions.

A complaint is always considered a grievance.

A sound disciplinary system should be impersonal.