Creating

a good corporate image for the organisation is part of the restructuring

process within an organisation. Several factors influence the possibility of

having a good corporate image, for example, the size of the organisation,

products and services that the organisation offers, the position of the organisation

in the industry, its employees and the extent of diversity management in the

organisation, its clients as well as the extent to which it renders its social

responsibility.  Which of the following management

functions is explained here?