✅ Перевірена відповідь на це питання доступна нижче. Наші рішення, перевірені спільнотою, допомагають краще зрозуміти матеріал.
John feels that he is unfairly treated by his employer because he is not given the opportunity to attend training to improve his skills and knowledge in the workplace. This is affecting his ability to perform. He is unable to effectively operate the new advanced production machine because he lacks the knowledge and skills to operate the machine. Failure to resolve the matter within the organisation, parties to this dispute may refer a case to a/an ________ .