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PSYC1025-Psychology of Work - T1 2025

PSYC1025-Psychology of Work - T1 2025

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When is it appropriate to use team rewards?

Where employees work in highly interdependent jobs

Where employees work in different locations

Where employees are forced to work in a group

Where employees want to gain more of a bonus rather than a pay increase

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Which of the following is NOT an expected outcome of employee involvement?

Better problem identification

Stronger commitment to the decision

Selection of the best alternative

Increased risk of conflict

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What effect can teleworking have in the workplace?

Teleworking can improve the teleworker's work-life balance

Teleworking forces corporate leaders to evaluate employees more for their work results rather than their 'face time'

Teleworking increases the risk that employees feel socially isolated from each other

All of the options listed here are correct

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Which of these statements about information processing in decision making is FALSE?

Decision makers typically look at alternatives at the same time rather than sequentially

Perceptual biases distort the selection and interpretation of information

Decision makers don't think through all of the possible alternatives and their outcomes

Decision makers engage in a limited search for and evaluation of alternatives

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When assessing the ethics of a decision, you should:

Rely mainly on the utilitarianism principle

Consider its implications against all three principles described in the textbook

Rely mainly on your level of collectivism

Avoid considering the decision's moral intensity until after the decision has been made

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The popularity of employee engagement is partly due to preliminary evidence that it improves:

Organisational effectiveness

Organisational branches

Organisational engagement

Organisational sales

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What are the three elements of the triple-bottom line approach?

Economic, social, environment

Financial, economic, social

Economic, ethics, environment

Financial, ethics, social

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Performance tends to decrease at very high levels of task specialisation because:

Employees are less able to perform the job

Employees in specialised jobs lack sufficient resources to perform their jobs

High task specialisation is associated with bad management

Employees tend to become bored and less motivated to perform well

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Remaining calm when a customer is yelling at you is a form of:

Physical labour

Ethical reaction

Emotional labour

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What does the SOAR acronym stand for in behavioural interviewing

Situation, Opposed, Active, Reaction

Situation, Obstacle, Agility, Response

Situation, Obstacle, Action, Result

Situation, Obtuse, Active, Result

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