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Match the question in the left column by choosing the correct answer in the drop-down menu on the right.  All questions are based on the 8th edition of the prescribed book. 

Scenario: 

“Large South African retailers whose centralised

distribution centres are unable to handle end-user customer deliveries are also

opting for smaller dark stores in industrial locations near suburban areas. In

support, delivery companies are expanding their service offering too. Uber, for

example, is now delivering a range of items, not only food takeaways.”

State in what phase of

the outsourcing process a dark store would find itself in each of the following

scenarios

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