When family members disagree about a loved one’s care plan, how should the Health Care Assistant manage these tensions? Each family member has different expectations and continues to express frustration during discussions.

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Answer

Take a side to prevent further conflict escalation.

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Remain neutral while encouraging open communication.

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Escalate the conflict to help expose hidden issues.

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Avoid involvement, as it’s outside the HCA’s role.

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When family members disagree about a loved one’s care plan, how should the Healt...

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