Suppose Shein's seeks to enhance its sales personnel's productivity. The company wants to optimise customer relationship management (CRM) and improve the sales team's performance in South Africa. Which sales force automation (SFA) tool feature would best assist the retailer in achieving these objectives by providing timely access to key customer data?

Question

Answer

The company may utilise lead management systems that assign prospects to sales representatives based on their skill sets

Answer

They should employ knowledge management systems that store client history and competitor profiles for quick access

Answer

Shein could adopt sales territory management systems that allow for tailored sales teams based on customer types

Answer

Shein could consider sales activity management tools that guide sales representatives through the prescribed sales process

Crowdly

Suppose Shein's seeks to enhance its sales personnel's productivity. The company...

Want instant access to all verified answers on mymodules.dtls.unisa.ac.za?