The gangly young auditor trembles behind an unreliable lectern. His hands shake,...
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The gangly young auditor trembles behind an unreliable lectern. His hands shake, and pages fall to the floor. He scrambles after the pages and then reassembles them in the wrong order. There is an excruciating pause before his strangled voice stumbles through a distorted public address system. The audience experiences discomfort. Ten minutes feel like a lifetime. The auditor plods off to the sound of weak applause, secretly vowing never to do this again.Which aspect of communication is highlighted in the scenario?
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