You have been working all afternoon on a user’s workstation and you have finally fixed the user’s problem. What should you do next?

Question

Accepted Answer

Invite the user to sit down and use the computer to make sure the problem is completely resolved from the user’s perspective.

Answer

Tell the user the computer is fixed and leave.

Answer

As you leave for the tenth time, complain to the user that you are tired of always fixing his computer.

Answer

Tell the user the machine is fixed, go back to your office, and document the problem.

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