An HCA is caring for a client who has been experiencing persistent discomfort and unusual symptoms. The client, frustrated with their condition, directly asks the HCA to diagnose what might be wrong, hoping for a quick answer. Given the situation, what is the most appropriate course of action for the HCA to take?

Question

Answer

Offer a tentative diagnosis based on the symptoms observed, to reassure the client.

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Politely explain that diagnosing is beyond their role and advise the client to speak with a nurse or physician for a proper assessment.

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Suggest a possible over-the-counter medication that might alleviate the symptoms temporarily.

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Acknowledge the client's concerns but avoid addressing the request directly, focusing instead on their assigned caregiving care activitys.

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An HCA is caring for a client who has been experiencing persistent discomfort an...

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