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It makes you appear more intelligent

It allows you to better understand the speaker’s message

Which behavior is NOT part of active listening?

Making assumptions about what the speaker means

Summarizing what the speaker said

Asking open-ended questions for clarification

Active listening refers to__________.

thinking about what you’ll say next while someone is speaking

listening attentively and responding thoughtfully

talking while the other person is speaking

How does lack of feedback act as an obstacle to effective communication?

It can lead to uncertainty about the message's effectiveness.

It simplifies the communication process.

It helps clarify the message.

What type of barrier involves misunderstandings due to different interpretations of words or phrases?

Psychological barrier

Semantic barrier

Technical barrier

Which of the following best describes mass communication?

Communication through public speaking

Communication aimed at a small audience

Communication designed to reach a large audience through media

In what way can context influence communication?

It helps to determine the appropriateness of the message and the interpretation by the receiver.

It only matters in written communication.

It has no impact on how messages are perceived.

Which of the following can help overcome obstacles to communication?

Relying solely on written communication

Using clearer language and being aware of non-verbal cues

Ignoring feedback

What is the primary purpose of active listening?

To interrupt and clarify points immediately

To plan your response while the other person is talking

To focus entirely on what the speaker is saying and demonstrate understanding

What is the difference between verbal and non-verbal communication?

Verbal is only spoken communication; non-verbal is only written communication.

Verbal involves spoken or written words; non-verbal includes body language, gestures, and facial expressions.

Verbal is formal communication; non-verbal is informal.